AI in Slack: Bot Patterns, Permissions, and Production Pitfalls
Slack is the easiest place to deploy AI agents and the easiest place to get them wrong. The 2026 production patterns and pitfalls.
8 min read
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AI Voice Agent Insights & Guides
Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
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Hierarchical Goal Trees in Production AI Agents
Goal trees decompose complex objectives into manageable subgoals. The 2026 patterns for building, traversing, and pruning them in production.
8 min read
Cost Math for Vector Databases at Scale: Storage, Compute, and Egress
Per-vector cost economics matter at scale. The 2026 numbers for storage, compute, egress, and how to model TCO.
7 min read
AI Plugins for Microsoft 365 and Google Workspace
Patterns for shipping AI features inside Microsoft 365 and Google Workspace in 2026 — Add-Ins, Copilot Extensions, and Workspace integrations.
8 min read
Failure Mode Analysis for Production LLM Systems
A taxonomy of LLM failure modes seen in production in 2026 — and the prevention patterns for each.
7 min read
AI for Restaurant Ordering: Voice, Drive-Thru, and the End of Menu-Card IVR
Drive-thru and phone ordering are early-mover wins for voice AI. The 2026 restaurant deployments, the QSR chains rolling them out, and the operational results.
8 min read
California AB 2013 and Frontier Model Transparency: What Changed
California's AB 2013 forced training-data disclosure for frontier model providers. What is now public, what is not, and what other states are following.
7 min read
Reliability Patterns for AI Systems: Circuit Breakers, Retries, Fallbacks
Circuit breakers, retries, and fallbacks for AI systems require LLM-aware tweaks. The 2026 reliability patterns that actually hold up.
7 min read
Capacity Planning for Voice AI: Concurrent Calls, GPU Headroom, and Burst Math
Concurrent-call capacity is the single most-important scalability metric for voice AI. Here's the math behind sizing a fleet that survives Monday-morning peaks without overpaying on GPUs.
11 min read
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