Kore.ai Banking CX Agents 2026: JPMorgan, Citi, HSBC Wins
Kore.ai's banking-specific CX agents added six tier-1 banks in 2026 including JPMorgan and HSBC. Here's the architecture, the regulatory posture.
8 min read
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AI Voice Agent Insights & Guides
Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
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Notable Health 2026: AI Agents Across the Patient Journey
Notable's AI agents now handle scheduling, intake, and revenue cycle for 6,000+ clinics in 2026. Here's the multi-agent architecture, the per-clinic pricing.
11 min read
SF Bay Area Sales AI Agent Rollouts: 2026 SaaS Snapshot
SF Bay Area SaaS standardized on sales AI agents in 2026 across the unicorn cohort. We profile six deployments at Snowflake, Notion, Stripe, Figma.
10 min read
Voice Agent + CRM in 2026: Salesforce, HubSpot, and the API Limit Trap
Outbound AI voice agents writing to CRMs at 50k+ calls per day hit Salesforce API limits fast. The integration playbook that actually scales.
10 min read
AI Vendor Due-Diligence Checklist 2026: 6 Domains, 30+ Questions, Buyer-Side Playbook
Six-domain AI vendor diligence: financial, security, privacy, operational, legal, ethics. Plus 30+ specific questions, SOC 2 / ISO 27001 baselines, and review cadence.
11 min read
Public AI Voice Case Studies in Education 2026: TripleTen's Charlotte, 40% Fewer Missed Calls
TripleTen's Charlotte AI voice agent ran 3,000+ talk hours and lifted pickup + conversion 20%. University admissions teams cut missed calls 40%. Gartner says 60% of student interactions go AI by 2026.
10 min read
Where Claude Code for non-technical builders is heading
Where agentic development with Claude Code is heading for non-technical builders — orchestrated agents, reusable skills, and how to prepare now.
7 min read
How to measure success shipping apps with Claude Code
The metrics and leading indicators that prove a non-technical PM is shipping well with Claude Code — plus the vanity metrics to ignore.
7 min read
Claude Code walkthrough: a PM ships a booking app
A realistic week-by-week story of a non-technical PM shipping a real booking app with Claude Code in six weeks — from blank page to live users.
7 min read
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