AI Safety Institute Pre-Launch Evaluation Framework: What It Covers
The US AI Safety Institute's pre-launch evaluation framework — what it tests, what it means for enterprise buyers, and how CallSphere maps to it.
7 min read
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AI Voice Agent Insights & Guides
Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
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From the blog
Latest articles
How to Build Voice Agent CI/CD with Evals as Gate (GitHub Actions)
Version your prompts in git, run a 50-case eval suite on every PR, block merges below threshold, and ship a new agent prompt with confidence — full GitHub Actions tutorial.
12 min read
Logistics Dispatch Voice Agent 2026: Driver Hotline + Load Assignment Hands-Free
Trucking dispatchers spend half their day on check-calls. Here is how a 2026 AI voice agent runs the driver hotline, assigns loads, and updates the TMS in real time.
10 min read
Outbound Sales Chat in 2026: 11x, Artisan, and Why Pure-AI BDR Replacement Reverted
11x.ai and Artisan promised to replace BDRs entirely. By 2026 most adopters reverted to hybrid models. Here is the outbound chat pattern that actually works.
12 min read
Vercel AI SDK v5 Agent Patterns: stopWhen, prepareStep, and Loop Control
AI SDK 5 ships fully typed chat for React, Svelte, Vue, and Angular plus first-class agent loop primitives. Here are the patterns that matter for shipping in 2026.
10 min read
Neo4j Knowledge Graph Memory for AI Agents in 2026
Neo4j's agent-memory project ships short-term, long-term, and reasoning memory in one graph. Microsoft Agent Framework and LangChain both wire it in. Here is the production pattern.
12 min read
Privacy and Compliance Patterns for the Claude Memory Tool
How leaders should think about Claude memory privacy — adoption patterns, ROI, competitive dynamics, and what GDPR AI means for the next 12 months.
10 min read
Anthropic Skills System: Loadable Tool Packs for Claude Agents
An agentic-AI perspective on Anthropic Skills system, covering orchestration patterns, tool use, and how agent tooling fits production agent stacks.
8 min read
Migration Guide: Moving from Sonnet 3.5 to Claude Sonnet 4.6
A practical engineering deep dive into Claude Sonnet 4.6 migration, covering architecture, tradeoffs, and what production teams need to know about model upgrade.
6 min read
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