Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
From the blog
The state of on-device LLMs in 2026: NPU hardware, model compression techniques, and real-world applications running AI locally without cloud dependency.
NIST's NCCoE concept paper proposes OAuth 2.0 standards for AI agent identity and authorization. Technical framework for enterprise agent security.
NIST proposes OAuth 2.0 for AI agent identity and authorization. Technical breakdown of the concept paper for AI agent authentication standards.
NVIDIA's 2026 healthcare AI survey reveals 47% of orgs using or assessing AI agents. See where autonomous agents rank among top AI workloads.
The RAG vs fine-tuning debate continues to evolve. A clear framework for deciding when to use retrieval-augmented generation, when to fine-tune, and when to combine both.
Explore the latest advances in automatic speech recognition and how they enable natural AI phone conversations.
Learn how AI voice agents help real estate businesses automate property inquiries and more. Covers implementation, ROI, and real-world results.
Explore how agentic AI is transforming telehealth with automated symptom assessment, intelligent patient triage, specialist routing, and follow-up management across healthcare systems worldwide.
Design patterns for integrating human oversight into AI agent workflows — from approval gates and confidence thresholds to progressive autonomy and escalation protocols.
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