Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
From the blog
Claude Cowork introduces scheduled tasks that run AI workflows automatically — daily, weekly, or on custom schedules — with full access to all connected tools and plugins.
Azure becomes the only cloud platform offering both Claude and GPT frontier models as Claude Opus 4.6 launches on Microsoft Foundry with MCP support.
Learn how AI voice agents help hvac businesses automate service scheduling and more. Covers implementation, ROI, and real-world results.
Learn the three critical LLM evaluation methods — controlled, human-centered, and field evaluation — that separate production-ready AI systems from demos.
McKinsey reveals how agentic AI transforms real estate operations. Property managers become product managers with autonomous workflows.
McKinsey shows how agentic AI turns property managers into product managers. New operating model for tenant experience and building operations.
Proven architectural patterns for orchestrating multiple AI agents in production: supervisor, pipeline, debate, and swarm patterns with implementation guidance and failure handling.
Deploy specialized procurement, logistics, manufacturing, and finance AI agents instead of monolithic systems. Multi-agent architecture guide.
Multilingual AI agents must go beyond translation to cultural fluency. From Spanglish handling to cultural norms - the new standard for global voice AI.
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