Measuring success for Claude Agent Skills in production
The real metrics for Claude Agent Skills — autonomy rate, rework, escalation quality, tokens per task, and eval pass rate — that prove agentic AI works.
7 min read
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Skills in action: shipping a refund agent with Claude
An end-to-end walkthrough of building a Claude refund agent with Skills, MCP, subagents, and projects — from messy problem to safely shipped automation.
7 min read
Managing the risk of Claude Agent Skills in production
Failure scenarios, blast radius, and containment for Claude Agent Skills — scoping, approval gates, sandboxing, and staged rollout for safe agentic AI.
8 min read
Agent Skills: the new roles teams must hire and train
What engineers, integrators, and leaders must learn for Claude Agent Skills to work in production — and the new roles that emerge around them.
8 min read
Scaling Claude Skills from one team to the whole org
How to scale Claude Agent Skills from one team to the whole org without chaos — catalog, tiering, federated ownership, and failure modes to avoid.
6 min read
When to use Claude Skills vs prompts, MCP, or subagents
An honest decision guide for choosing Claude Agent Skills versus prompts, MCP servers, Projects, or subagents — and when not to build a skill.
7 min read
Governance for Claude Skills: guardrails before you scale
The trust, safety, and governance guardrails leaders need before scaling Claude Agent Skills — least privilege, tiered review, and audit trails.
6 min read
Rolling out Claude Skills: team adoption that sticks
The norms, rituals, and roles that turn Claude Agent Skills into a durable team habit instead of a one-off demo that goes stale.
7 min read
Claude Skills ROI: where the real cost savings come from
Where the real savings from Claude Agent Skills come from, the break-even formula, and how to measure ROI honestly against prompts and MCP.
7 min read
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