Chat Agent A/B Testing and Evaluation with OpenAI Evals
Build evaluation pipelines for chat agents to measure response quality, A/B test different prompts, compare model performance, and systematically improve agent behavior over time.
13 min read
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AI Voice Agent Insights & Guides
Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
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From the blog
Latest articles
Chat Agent Analytics: Tracking Conversations and Extracting Insights
Build a comprehensive analytics pipeline for chat agents using OpenAI's tracing system to extract intent, sentiment, topics, and performance metrics from every conversation.
13 min read
Chat Agent with Code Interpreter for Data Analysis
Build a data analysis chat agent using the OpenAI Agents SDK CodeInterpreterTool that executes Python code, generates visualizations, processes uploaded files, and returns structured results.
15 min read
Chat Agent UI: Streaming Responses with Server-Sent Events
Build a streaming chat UI for OpenAI Agents SDK chat agents using run_streamed(), FastAPI SSE endpoints, and a React frontend with real-time token rendering.
15 min read
Claude Agent SDK: Building Production AI Agents — A Developer's Guide
Complete developer guide to Anthropic's Claude Agent SDK — installation, agent creation, tools, multi-agent patterns, error handling, and production deployment.
11 min read
Building a Code Review Multi-Agent Pipeline
Build a complete multi-agent code review system with specialized agents for analysis, security review, style checking, and a manager agent that synthesizes findings into actionable review comments.
12 min read
Computer Use Tool: Building Browser Automation Agents
Learn how to build browser automation agents with the OpenAI Agents SDK ComputerTool, implementing the AsyncComputer interface for screenshot capture, mouse clicks, and keyboard input.
10 min read
Content Moderation and Safety Patterns for Production Agents
Learn production-grade content moderation patterns for AI agents including moderation agent guardrails, rate limiting, abuse prevention, and red-teaming strategies using the OpenAI Agents SDK.
12 min read
Conversation Branching and History Management
Master conversation branching, undo operations with pop_item, history pruning strategies, and session input callbacks for advanced history customization in the OpenAI Agents SDK.
9 min read
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