Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
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Cart-abandonment averages 70.19% in 2026 and email recovery only claws back 5–8%. Here is the chat playbook 2026 commerce teams use to recover 20–35% of carts in real dollars.
OpenAI's Realtime API speaks both WebRTC and WebSocket. Here is the production playbook CallSphere uses across 37 agents to decide which transport fits which call path.
Learn how to build HIPAA-compliant voice AI agents for healthcare with PHI handling, EHR integration, clinical routing, and consent workflows.
Learn how to build multi-modal agentic AI systems that fuse vision, voice, and text inputs into unified agent pipelines for richer interactions.
Build proactive AI agents for SaaS customer success with churn prediction, health scoring, automated outreach, and escalation workflows.
Build multi-agent AI systems for real estate with property search, suburb intelligence, mortgage tools, and viewing schedulers.
Websites with conversational AI see 23% higher conversion rates and shoppers who engage with AI chat convert at 12.3% vs 3.1%. Here is how to qualify leads with chat before they ever talk to sales.
Wire Pion WebRTC in pure Go to OpenAI Realtime over a single PeerConnection. Real working code for SDP exchange, Opus tracks, data channel events, and barge-in.
ESL is still the cleanest way to drive FreeSWITCH from an AI brain in 2026: outbound mode keeps media threads off the GPU, inbound mode gives you a firehose of channel events. Here is what changed and how to wire it.
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