Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
From the blog
Master shared state management in multi-agent systems using the OpenAI Agents SDK's RunContext, including shared context objects, state mutation patterns, race conditions, and consistency strategies.
Implement the sidecar pattern to add consistent observability to AI agent microservices without modifying application code. Learn Envoy proxy configuration, log collection, and metric export.
Master SIP trunking to connect AI agents to PBX systems and the PSTN. Covers SIP protocol basics, trunk configuration, DTMF handling, and intelligent call routing for enterprise telephony.
Build a production-ready Slack bot agent using the Slack SDK that listens to events, handles slash commands, responds with interactive messages, and integrates LLM-powered reasoning for team support.
Learn how to implement slot filling patterns in conversational AI agents that collect required information through natural, multi-turn dialog instead of rigid form-like interactions.
Ai smart city operations applications: aI agents are transforming city operations from traffic flow to infrastructure monitoring. Learn how smart city AI reduces congestion by 30% and cuts energy waste.
Learn how to design a model routing system that sends simple queries to cheap models and escalates complex ones to powerful models. Reduce AI agent costs by 40-60% while maintaining quality with intelligent routing.
Implement soft deletes, data retention policies, GDPR-compliant deletion, and conversation archival for AI agent systems with PostgreSQL patterns, automated cleanup, and audit trails.
How to transition from building agents alone to leading a team of AI engineers, covering team structure, project planning, code review practices, and knowledge sharing for agentic AI projects.
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