Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
From the blog
Learn how to build AI agents using the Mastra framework. This guide covers project setup, agent definition with typed tools, persistent memory, workflow orchestration, and deployment strategies for TypeScript-first agent applications.
McKinsey's annual AI survey reveals dramatic enterprise adoption acceleration, with customer service and sales leading use cases and average ROI reaching 340% for mature deployments.
Implement robust security for MCP servers with OAuth2 integration, API key validation, permission scopes, and token management to ensure AI agents only access tools they are authorized to use.
Build and deploy MCP servers accessible over HTTP using the Streamable HTTP transport, with Server-Sent Events for streaming, stateless vs stateful session modes, and strategies for horizontal scaling.
Master MCP prompts — server-defined instruction templates that guide AI agent behavior with dynamic arguments, context-aware instructions, and reusable prompt patterns across multiple agents.
Explore the Model Context Protocol specification from the ground up — JSON-RPC 2.0 message format, request/response lifecycle, transport layers, and how every MCP message is structured under the hood.
Learn how MCP resources differ from tools, how to define resource URIs and templates, expose read-only data to AI agents with proper content types, and implement pagination for large datasets.
Learn how MCP clients discover available servers, understand server manifests and tool catalogs, and build a lightweight server registry that lets agents dynamically connect to the right tools.
Build a comprehensive UX measurement framework for AI agents using CSAT surveys, System Usability Scale, custom behavioral metrics, A/B testing strategies, and analytics pipelines.
Get notified when we publish new articles on AI voice agents, automation, and industry insights. No spam, unsubscribe anytime.
Try our live demo -- no signup required. Talk to an AI voice agent right now.
