Show & tell: share what your AI agent handled this week

Weekly open thread. Drop the best (or funniest, or strangest) thing your AI agent handled this week — a call it saved, a booking it caught at 3am, a question you did not expect it to answer correctly, or a moment it fumbled and what you changed afterwards. To start us off: this week one of our healthcare customers had their agent take a Friday 9pm call from a patient trying to reschedule before a Monday procedure. The agent checked the calendar, moved the appointment, and sent the confirmation — the practice found out on Monday morning when they read the call summary. That is the whole pitch in one call. Format is loose, but "what the caller wanted → what the agent did → what happened next" makes these easy to learn from. Screenshots and call summaries welcome (scrub names and numbers first). Fumbles are just as valuable as wins — how you fixed a bad answer is exactly what someone else here needs to read.