AI voice and chat agents for medical practices, clinics, and hospitals — HIPAA-aligned patient scheduling, no-show reduction, intake, insurance verification, and after-hours call handling.
From the blog
January 1, 2026 turned on California's risk assessments, cybersecurity audits, and ADMT regulations. Voice biometrics and health information are sensitive personal information under CPRA — here is what AI voice must do.
HIPAA's minimum necessary rule applies to every prompt your AI voice agent sends to a large language model. Here is how to enforce it at the data layer, not just in system prompts.
Vet practices receive 75-150 calls a day, 40% land outside business hours, and the average clinic misses 1 in 4. AI triage now safely categorizes 82% of after-hours calls and recovers 40% more emergency appointments. Here is how it ships.
Who can listen to a recorded behavioral-health intake? Who can re-run a transcript through an LLM? IAM and RBAC are the answer. Here is the 2026 HIPAA-aligned design.
FDA's January 2025 lifecycle-management draft guidance, Predetermined Change Control Plans, and the January 2026 deregulatory pivot reshape what AI voice triage looks like for US healthcare in 2026.
After-hours triage is the highest-stakes voice scenario. The agent must capture symptoms, assess urgency by protocol, and route to ED, urgent care, or nurse callback — never decide autonomously. Full build inside.
An AI receptionist that books patients across state lines hits two regulators at once: HIPAA at the federal level and the state medical or therapy board where the patient sits. Here is the 2026 rulebook.
US optometry is a $21.5B industry in 2026, every encounter requires vision-plan re-authorization, and 40% of specialty lenses need prior auth. Here is how voice AI handles the dual medical+vision benefits puzzle without putting patients on hold.
Some AI voice and chat agents are software-as-a-medical-device under EU MDR (2017/745). Here is how Rule 11 classification, IEC 62304, and the AI Act interact for healthcare voice in 2026.
