How to use AI voice and chat agents to grow revenue, cut costs, and improve customer experience — AI strategy, sales, customer service, lead generation, enterprise adoption, and real customer results.
From the blog
Enterprise CIO Guide perspective on Cursor 2.0 ships background agents, parallel branches, and a redesigned composer — multi-agent coding is no longer an experiment.
Enterprise CIO Guide perspective on Klarna's AI agent pioneered the resolution-equivalent metric and is now in its third year of production data.
SMB Founder Playbook perspective on Comet's general-availability launch put an agentic browser in front of millions of consumers, and it works better than the demos suggested.
SMB Founder Playbook perspective on π0.5 generalizes across robot embodiments and tasks — a real foundation model for the physical world.
Enterprise CIO Guide perspective on Sierra's funding momentum signals the customer-experience agent category has crossed from experiment to enterprise budget line.
Enterprise CIO Guide perspective on Where the leading autonomous coding agents stand on SWE-bench Verified after the April 2026 model releases.
Kustomer relaunched AI agents in April 2026 after the Meta divestment closed. We profile the new architecture, the pricing model, the deployment patterns.
Agentforce 3's sales agent SKU shipped in April 2026 with per-action pricing. Here's the rollout, the per-action math, the named customer wins.
Learn how Australian businesses can deploy VoIP calling platforms while meeting ACMA, Do Not Call Register, and Privacy Act requirements for compliant operations.
