Replace Retell With LiveKit Cloud + OpenAI Realtime
Retell's flow builder is great for SMB. When you need real WebRTC, video frames and SFU control, LiveKit Cloud + Realtime is the right move. Full code path.
13 min read
Agentic AI & LLMs
Agentic AI & LLMs archive page 353 of 631
Agentic AI & LLMs
Agentic AI, LLM engineering, and the models behind modern automation — multi-agent systems, LLM evaluation and comparisons, RAG, fine-tuning, AI infrastructure, security, and production AI engineering.
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Latest articles
Chat for Upgrade and Upsell with Usage Context: How AI Drives 14% Expansion in 2026
AI identifies upsell opportunities during support interactions, boosting expansion revenue by 14 percent. Here is how to wire usage context into a chat agent without making buyers feel sold to.
10 min read
SIPSorcery for .NET AI Voice Agents in 2026: SIP, WebRTC, and OpenAI
SIPSorcery 10.0.6 plus SIPSorcery.OpenAI.WebRTC give .NET developers a clean path from a SIP trunk to OpenAI Realtime in pure C#. The AGPL classes were removed in January 2026, so commercial use is finally clean.
10 min read
Network Segmentation and Zero Trust for AI Call Workers Under HIPAA 2026
The 2026 NPRM names network segmentation explicitly. Here is how a HIPAA-aligned AI voice platform segments call workers, ASR, LLM gateways, and EHR connectors with zero-trust micro-segmentation.
11 min read
mcp-github 2026: Code-Modifying Agents, Secret Scanning, and the PR Workflow
GitHub MCP added pre-commit secret scanning in March 2026. We unpack the official server, the PR-creating loop, and how CallSphere uses it for internal code review.
11 min read
PII Redaction in a Streaming Transcript Pipeline: Patterns That Actually Work in 2026
PII can span chunk boundaries, break with format variation, and tank LLM context. We cover a two-stage redactor (regex + LLM contextual) that buffers 2–3 chunks, hits 99%+ recall, and never lets PII reach analytics.
12 min read
A2P 10DLC Registration Walkthrough for AI SMS in 2026
TCR brand registration, campaign use case, EIN aged 15+ days, opt-in URL live and carrier-verifiable - 10DLC in 2026 is more strict than ever. Here is the exact submit-once-clear-once playbook for AI SMS deployments.
12 min read
Footwear D2C Chat Agents: Sizing, Width, and Sport-Specific Fit in 2026
Footwear D2C return rates run 30 to 35 percent — almost entirely fit-driven. Chat agents that know last shape, width, and sport-use case cut returns 25% and lift conversion 33%. Here is the 2026 playbook.
10 min read
CDR Analytics for AI Voice Agents in 2026
Call Detail Records are the cheapest, oldest, and most underused signal in voice AI. Joined to LLM traces and STT confidence they tell you why a campaign is converting at 8% instead of 12%. Here is the schema and the queries we ship.
10 min read