Secure, Automated Payment Collection via Voice & Chat
Collect payments, send invoice reminders, set up payment plans, and process refunds — all through conversational AI. PCI DSS compliant and integrated with Stripe for secure transactions.
What is payment collection?
Payment collection is how a business gets paid for outstanding invoices and balances — sending reminders, taking the payment, and reconciling it against the account. AI payment collection automates the routine accounts-receivable workflow: the agent contacts customers with a balance over voice, SMS, or chat, captures payment securely, and offers installment plans within your rules. Because card data flows directly through Stripe, sensitive payment information never touches CallSphere servers.
Want the details on encryption, PCI DSS, and how payment data is handled? Security & compliance
Up to 50%
More payments recovered
Lower
Days sales outstanding
24/7
Payment availability
PCI DSS
Compliant via Stripe
Recovery figures are illustrative ranges based on early pilots; results vary by portfolio and configuration.
How It Works
Three simple steps to automate your payment collection.
Payment reminder sent
The AI agent proactively contacts customers with outstanding balances via voice call, SMS, or chat — with a friendly, professional tone that preserves the relationship.
Secure payment captured
Customers pay securely over the phone or via a payment link. Stripe handles card processing with full PCI-DSS compliance — no sensitive data touches your servers.
Receipt & reconciliation
An instant receipt is sent to the customer and the payment is automatically reconciled in your billing system, updating the account balance in real time.
Why Choose CallSphere for Payment Collection
Recover overdue payments
Automated reminders and follow-up calls can recover up to 50% more overdue payments versus manual collection in early pilots.
PCI DSS compliant
Stripe integration ensures all card data is handled securely. No sensitive payment information is stored on CallSphere servers.
Real-time reconciliation
Every captured payment is reconciled to your billing system automatically, updating account balances and receipts the moment a customer pays.
Payment plan setup
The AI agent can offer and set up installment plans based on your rules, making it easier for customers to pay.
Refund processing
Handle refund requests conversationally — the agent verifies the transaction and processes approved refunds automatically.
Invoice reminders
Scheduled reminder sequences via call, SMS, and email ensure customers are prompted before and after due dates.
Collect a payment without the awkward call
See the agent send a reminder, take a card via Stripe, and reconcile it automatically.
Industries Using This Solution
Payment Collection is trusted by businesses across these industries.
Everything You Need
A complete feature set for enterprise-grade payment collection.
Frequently Asked Questions
Common questions about payment collection with CallSphere.
Is AI payment collection PCI compliant?
Yes. Card data is captured directly by Stripe, which is PCI DSS compliant, so sensitive payment information never touches CallSphere servers. See our security page for details on our compliance posture.
Can the agent set up payment plans?
Yes. Within the rules you pre-approve, the agent can offer installment plans, set up recurring charges, send confirmations, and schedule reminders for upcoming installments.
How is payment collection different from debt collection?
Payment collection focuses on current and recently-due invoices in your normal AR workflow. Debt collection handles older, delinquent accounts with added regulatory requirements. See the debt collection solution if you recover seriously past-due balances.
Get paid faster with zero awkward conversations
Let CallSphere's AI agent handle payment reminders and collections with professionalism and compliance. Book a demo to see it in action.