BrightSmile Dental Studio
AI Receptionist Demo
Quality & AI
Conversation quality, sentiment and AI model performance
Demo data — resets nightlyTypical answer speed
0ms0.9%
usual time to reply
Slowest answer speed
0ms0.6%
slowest 5% of replies
Speech accuracy
0%0.2%
how clearly the AI heard callers
Caller cut-ins
0%3.0%
times the caller spoke over the AI
Answer speed
Typical vs slowest time to reply
How well the AI understands callers
Understanding across five key skills
Conversation dynamics
How the AI holds a natural conversation
Talk / listen ratio
42 / 58
AI 42%Caller 58%
The AI listens more than it talks — conversations, not monologues.
Cut-ins handled
1
Times a caller spoke over the AI mid-sentence. The agent stops, listens and adapts — 3% of turns overall.
Caller sentiment
Positive80%
Neutral20%
Negative0%
Call quality reviews
Recent calls scored for quality
Grace Singh
CS-2D6A9Reviewed 3h agoGood
86/100
Greeting & Verification93/100
Need Discovery91/100
Resolution Accuracy82/100
Compliance96/100
Stephanie Hall
CS-2C43CReviewed 3h agoGood
86/100
Greeting & Verification89/100
Need Discovery91/100
Resolution Accuracy95/100
Compliance88/100
Keisha Rivera
CS-529C0Reviewed 1h agoExcellent
92/100
Greeting & Verification99/100
Need Discovery98/100
Resolution Accuracy92/100
Compliance93/100
Keisha Rodriguez
CS-97C5FReviewed 5h agoGood
88/100
Greeting & Verification84/100
Need Discovery86/100
Resolution Accuracy89/100
Compliance87/100
Elena Chen
CS-CBA65Reviewed 1h agoExcellent
91/100
Greeting & Verification85/100
Need Discovery85/100
Resolution Accuracy98/100
Compliance89/100