Overview
Live performance of BrightSmile Dental Studio's AI voice & chat agents
Demo data — resets nightlyTotal Calls
voice + chat conversations
Appointments booked
confirmed by the AI agent
Handled by AI
handled start to finish, no staff needed
Turned Into Bookings
of finished calls that led to a booking
Avg Call Length
time per completed call
After-Hours Captured
≈ $1,001 captured
Satisfaction
how happy each patient was after the call
Answer Speed
how fast calls are picked up
AI Highlights
Peak demand: Mon 11 AM–1 PM
About 11 calls a week land in this window — the AI answers all of them concurrently, so nothing queues.
"Cleaning appointment" leads demand
2 calls (40% of volume) this period, and 40% of qualified callers were booked automatically.
After-hours revenue captured
5 calls answered outside business hours worth $1,001 — demand a voicemail would have lost.
No-shows prevented
1
confirmations + smart reminders
Recalls booked
1
6-month hygiene recall outreach
HIPAA
Compliant
every patient detail kept private & secure
Call volume by hour
When conversations arrive across the day
Live now
Open console4
In queue
13s
Avg wait
92.1%
Answered fast
Robert Rivera— Indian Trail, NC
4m 28sInsurance question
Luis Singh— Charlotte, NC
5m 45sCleaning appointment
3 AI agents available · 8.1% sent to a human
Daily volume
Calls handled and bookings captured per day
Agent workload
Share of conversations per AI agent
BrightSmile Front Desk AI
AI Receptionist
BrightSmile Web Assistant
AI Chat Assistant
Call outcomes
How every conversation in this period ended
- Booked240%
- Info provided120%
- Quoted240%