Body Care Salon & Spa
AI Receptionist Demo
Quality & AI
Conversation quality, sentiment and AI model performance
Demo data — resets nightlyTypical answer speed
0ms1.3%
usual time to reply
Slowest answer speed
0ms3.4%
slowest 5% of replies
Speech accuracy
0%1.4%
how clearly the AI heard callers
Caller cut-ins
0%2.7%
times the caller spoke over the AI
Answer speed
Typical vs slowest time to reply
How well the AI understands callers
Understanding across five key skills
Conversation dynamics
How the AI holds a natural conversation
Talk / listen ratio
47 / 53
AI 47%Caller 53%
The AI listens more than it talks — conversations, not monologues.
Cut-ins handled
2
Times a caller spoke over the AI mid-sentence. The agent stops, listens and adapts — 3.3% of turns overall.
Caller sentiment
Positive60%
Neutral33%
Negative7%
Call quality reviews
Recent calls scored for quality
Jennifer Anderson
CS-EC27CReviewed 5h agoExcellent
92/100
Greeting & Verification84/100
Need Discovery96/100
Resolution Accuracy91/100
Compliance88/100
Keisha Reyes
CS-F5FC3Reviewed 2d agoGood
86/100
Greeting & Verification81/100
Need Discovery97/100
Resolution Accuracy98/100
Compliance94/100
Jessica King
CS-09201Reviewed 1h agoExcellent
95/100
Greeting & Verification89/100
Need Discovery96/100
Resolution Accuracy84/100
Compliance85/100
Rachel Young
CS-B9037Reviewed 5h agoExcellent
90/100
Greeting & Verification92/100
Need Discovery81/100
Resolution Accuracy88/100
Compliance99/100
Ashley Lewis
CS-BCDEFReviewed 1d agoExcellent
92/100
Greeting & Verification90/100
Need Discovery87/100
Resolution Accuracy86/100
Compliance80/100