Overview
Live performance of Body Care Salon & Spa's AI voice & chat agents
Demo data — resets nightlyTotal Calls
voice + chat conversations
Bookings made
confirmed by the AI agent
Handled by AI
handled start to finish, no staff needed
Turned Into Bookings
of finished calls that led to a booking
Avg Call Length
time per completed call
After-Hours Captured
≈ $416 captured
Satisfaction
how happy each client was after the call
Answer Speed
how fast calls are picked up
AI Highlights
Peak demand: Wed 12 PM–2 PM
About 11 calls a week land in this window — the AI answers all of them concurrently, so nothing queues.
"Balayage appointment" leads demand
7 calls (16.3% of volume) this period, and 42.9% of qualified callers were booked automatically.
After-hours revenue captured
3 calls answered outside business hours worth $416 — demand a voicemail would have lost.
Rebooking rate
62%
clients rebooked before hanging up
No-show saves
2
reminder-confirmed appointments
Top service
Balayage
highest-revenue service this period
Call volume by hour
When conversations arrive across the day
Live now
Open console4
In queue
16s
Avg wait
93.8%
Answered fast
2 AI agents available · 5.4% sent to a human
Daily volume
Calls handled and bookings captured per day
Agent workload
Share of conversations per AI agent
Body Care Front Desk AI
AI Receptionist
Body Care Web Concierge
AI Chat Assistant
Call outcomes
How every conversation in this period ended
- Booked1842%
- Info provided1330%
- Quoted49%
- Escalated716%
- Transferred12%