Calls
Every voice & chat conversation, searchable with transcripts
Demo data — resets nightlyTotal Calls
Across voice agents
Answered
Picked up before ring two
Average Call Length
Per handled call
Bookings made
42.9% conversion
Call log
Click a row for the recording, transcript & extracted details
| Caller | Reason | Outcome | Agent | Mood | Length | Time |
|---|---|---|---|---|---|---|
Jennifer Anderson +1 (555) 010-2915 | Balayage appointment | booked | Body Care Web Concierge | 4m 47s | 33m agoAfter-hours | |
Kwame Rivera +1 (555) 012-2259 | Gift card purchase | booked | Body Care Front Desk AI | 5m 1s | 2h agoAfter-hours | |
Keisha Rodriguez +1 (555) 018-2045 | Balayage appointment | booked | Body Care Web Concierge | 6m 57s | 5h ago | |
Sean Walker +1 (555) 012-6559 | Reschedule appointment | escalated | Body Care Web Concierge | 7m 13s | 5h ago | |
Raj Reyes +1 (555) 013-0470 | Haircut & style | booked | Body Care Web Concierge | 7m 15s | 5h ago | |
David Taylor +1 (555) 012-8311 | Product availability | info | Body Care Front Desk AI | 7m 6s | 6h ago | |
Brittany Anderson +1 (555) 014-7760 | Reschedule appointment | info | Body Care Front Desk AI | 4m 48s | 6h ago | |
Grace Smith +1 (555) 015-3753 | Color correction | info | Body Care Web Concierge | 4m 1s | 6h ago | |
Keisha Reyes +1 (555) 012-2896 | Balayage appointment | info | Body Care Web Concierge | 6m 55s | 7h ago | |
Ashley Kim +1 (555) 016-7448 | Facial treatment | info | Body Care Web Concierge | 5m 14s | 7h ago | |
Sean Davis +1 (555) 013-9839 | Product availability | transferred | Body Care Front Desk AI | 5m | 7h ago | |
Michael Flores +1 (555) 014-2388 | Massage booking | booked | Body Care Web Concierge | 6m 23s | 7h ago |
Calls by Agent
Calls handled by each AI agent
- Body Care Front Desk AI2456%
- Body Care Web Concierge1944%
- Body Care Front Desk AIAI Receptionist
- Body Care Web ConciergeAI Chat Assistant
Calls by Hour
Today's calls by hour — after-hours calls still get answered
Calls by Day
Calls vs bookings made