Chatbot Metrics
Website chatbot engagement, containment and deflection
Demo data — resets nightlyChats
Messages
visitor + AI replies
Avg Messages / Chat
Showings booked
showings booked in chat
Emails Sent
confirmations & follow-ups
Booking Rate
chats that booked a showing
Solved by AI
handled without any staff help
Avg Chat Length
Daily chats & messages
Chat volume across the selected range
Handed off to voice
1
When typing isn't enough, the chat agent moves the conversation into a live AI voice call — same context carried over, nothing repeated. That continuity is why Clients stay engaged instead of dropping off.
33.3% of chats moved to a voice call
Chat volume by hour
When visitors start conversations
Top chat topics
What visitors ask the text agent
Recent conversations
Latest visitor exchanges with the chat agent
Is the 3-bed on Willow Creek still available?
Yes, 412 Willow Creek Dr is active at $489,000. I can book you a showing — tomorrow 5:30 PM or Saturday 11 AM are open.
What would my home be worth right now?
I can set up a free valuation. Homes in your zip are averaging $312/sq ft, up 4.1% this year. Want a 15-minute call with our listing specialist?
When is the next open house in Cedar Park?
We have two this weekend: Saturday 1–3 PM on Brushy Creek Rd and Sunday 12–2 PM near Lakeline. Want the addresses texted to you?
Do I need to be pre-approved before touring?
Not required, but it strengthens offers. I can connect you with our preferred lender for a same-day pre-approval letter.
Is the 3-bed on Willow Creek still available?
Yes, 412 Willow Creek Dr is active at $489,000. I can book you a showing — tomorrow 5:30 PM or Saturday 11 AM are open.