Nimbus Cloud Support
AI Receptionist Demo
Tickets
Issues and follow-ups opened from conversations
Demo data — resets nightlyTotal Tickets
0
this period
Open
0
9 new · 6 in progress · 2 waiting
Resolved
0
34.6% of tickets solved
Handled On Time
0%
resolved within our target time
Avg Time to Fix
0h
from opened to resolved
Ticket Queue
Opened by the AI agent from calls & chats, routed by priority
| ID | Title | Requested by | Priority | Status | Time left | Created | Category |
|---|---|---|---|---|---|---|---|
| TCK-1000 | Webhook retries exhausted — endpoint 500s | Brittany Lopez | high | Open | 8h left | 6d ago | How-to |
| TCK-1001 | Upgrade quote for 25 more seats | Jessica Hernandez | medium | Open | 1d left | 1d ago | Bug |
| TCK-1002 | Webhook retries exhausted — endpoint 500s | Emily Young | high | Waiting | 2d left | 6d ago | Bug |
| TCK-1003 | Custom domain SSL renewal stuck | Jamal Thomas | low | In progress | 4h left | 1d ago | Access |
| TCK-1004 | API rate limit questions for batch sync | Amanda Nguyen | high | Resolved | met | 3d ago | Access |
| TCK-1005 | Role permissions not propagating | Brittany Hernandez | high | Resolved | met | 10h ago | Billing |
| TCK-1006 | Invoice shows prorated seat mismatch | Sean Jones | high | Open | 4h left | 2d ago | Billing |
| TCK-1007 | Sandbox environment reset request | Monica Jones | low | Resolved | met | 3d ago | Billing |
| TCK-1008 | Data export missing archived records | Nicole Hall | medium | Resolved | met | 6d ago | Onboarding |
| TCK-1009 | Custom domain SSL renewal stuck | Keisha Anderson | medium | Resolved | met | 6d ago | Access |
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