Overview
Live performance of Nimbus Cloud Support's AI voice & chat agents
Demo data — resets nightlyTotal Calls
voice + chat conversations
Demos booked
confirmed by the AI agent
Handled by AI
handled start to finish, no staff needed
Turned Into Bookings
of finished calls that led to a booking
Avg Call Length
time per completed call
After-Hours Captured
≈ $14.8k captured
Satisfaction
how happy each customer was after the call
Answer Speed
how fast calls are picked up
AI Highlights
Peak demand: Tue 10 AM–12 PM
About 11 calls a week land in this window — the AI answers all of them concurrently, so nothing queues.
"Demo request" leads demand
2 calls (40% of volume) this period, and 40% of qualified callers were booked automatically.
After-hours revenue captured
5 calls answered outside business hours worth $14.8k — demand a voicemail would have lost.
Tickets solved by AI
3
resolved without a human agent
Demos booked
1
routed to AE calendars automatically
MRR pipeline
$28k
upgrades + expansion in motion
Call volume by hour
When conversations arrive across the day
Live now
Open console4
In queue
10s
Avg wait
98.2%
Answered fast
4 AI agents available · 7.4% sent to a human
Daily volume
Calls handled and bookings captured per day
Agent workload
Share of conversations per AI agent
Nimbus Support AI
AI Support Engineer
Nimbus Success Chat
AI Chat Assistant
Call outcomes
How every conversation in this period ended
- Booked240%
- Info provided240%
- Quoted120%