Sterling Ridge Wealth Advisors
AI Receptionist Demo
Quality & AI
Conversation quality, sentiment and AI model performance
Demo data — resets nightlyTypical answer speed
0ms3.1%
usual time to reply
Slowest answer speed
0ms3.3%
slowest 5% of replies
Speech accuracy
0%0.6%
how clearly the AI heard callers
Caller cut-ins
0%0.8%
times the caller spoke over the AI
Answer speed
Typical vs slowest time to reply
How well the AI understands callers
Understanding across five key skills
Conversation dynamics
How the AI holds a natural conversation
Talk / listen ratio
44 / 56
AI 44%Caller 56%
The AI listens more than it talks — conversations, not monologues.
Cut-ins handled
1
Times a caller spoke over the AI mid-sentence. The agent stops, listens and adapts — 6.8% of turns overall.
Caller sentiment
Positive80%
Neutral20%
Negative0%
Call quality reviews
Recent calls scored for quality
Sarah Thomas
CS-68FD5Reviewed 5h agoExcellent
93/100
Greeting & Verification80/100
Need Discovery80/100
Resolution Accuracy88/100
Compliance89/100
Stephanie Jackson
CS-693ADReviewed 1h agoExcellent
94/100
Greeting & Verification83/100
Need Discovery86/100
Resolution Accuracy83/100
Compliance95/100
Rachel Davis
CS-F8072Reviewed 5h agoGood
86/100
Greeting & Verification93/100
Need Discovery92/100
Resolution Accuracy81/100
Compliance93/100
Wei Harris
CS-91FBFReviewed 1h agoGood
89/100
Greeting & Verification90/100
Need Discovery96/100
Resolution Accuracy93/100
Compliance98/100
Omar Davis
CS-5E59CReviewed 2d agoExcellent
97/100
Greeting & Verification87/100
Need Discovery97/100
Resolution Accuracy92/100
Compliance91/100