Overview
Live performance of Summit Air & Heating's AI voice & chat agents
Demo data — resets nightlyTotal Calls
voice + chat conversations
Jobs scheduled
confirmed by the AI agent
Handled by AI
handled start to finish, no staff needed
Turned Into Bookings
of finished calls that led to a booking
Avg Call Length
time per completed call
After-Hours Captured
≈ $1,038 captured
Satisfaction
how happy each customer was after the call
Answer Speed
how fast calls are picked up
AI Highlights
Peak demand: Mon 10 AM–12 PM
About 10 calls a week land in this window — the AI answers all of them concurrently, so nothing queues.
"Duct cleaning" leads demand
1 calls (20% of volume) this period, and 60% of qualified callers were booked automatically.
After-hours revenue captured
5 calls answered outside business hours worth $1,038 — demand a voicemail would have lost.
Emergency dispatches
1
priority-routed to on-call techs
Avg job value
$346
booked + quoted work
Top service
Duct cleaning
highest call volume this period
Call volume by hour
When conversations arrive across the day
Live now
Open console3
In queue
17s
Avg wait
96%
Answered fast
3 AI agents available · 5.8% sent to a human
Daily volume
Calls handled and bookings captured per day
Agent workload
Share of conversations per AI agent
Summit Front Desk AI
AI Dispatcher
Summit Web Concierge
AI Chat Assistant
Call outcomes
How every conversation in this period ended
- Booked360%
- Info provided240%